1. Acceptance of these terms
By using this website or requesting a service, you agree to these terms. If you do not agree, please do not submit an appointment or provide documents for processing.
2. Independent private service centre
We help customers with online forms, document preparation, printing, scanning, ticket assistance, computer work and related services. Any final decision, approval, issue of a document, official fee or processing time remains under the control of the relevant authority or third-party provider.
3. Appointments
An online booking records your preferred service, date and time. It does not guarantee completion, approval, ticket availability or an exact service time. We may contact you to confirm requirements, availability or a revised time.
4. Customer responsibilities
- Provide complete, accurate and current information and genuine documents.
- Review names, dates, numbers and other entries before authorising a submission.
- Use our services only for lawful purposes and for yourself or a person who has authorised you.
- Keep your appointment ID and tracking details private.
We may refuse or stop work involving false documents, unauthorised access, unlawful software, fraud or any activity that could harm another person or system.
5. Charges and payment
Our assistance or service fee is separate from government charges, portal fees, ticket prices, payment gateway charges and other third-party costs unless we clearly state otherwise. Please confirm the expected charges before authorising work. Refund and cancellation handling is described in our Service & Refund Policy.
6. Third-party portals and availability
Many services depend on government or commercial websites, internet connectivity, verification systems and third-party providers. We do not control their availability, rules, pricing, processing time or decisions. Links to external sites are provided for convenience and are governed by their own terms.
7. Documents and personal information
You authorise us to use the information and documents you provide only to perform the requested service and related support. How we handle personal information is explained in our Privacy Policy.
8. Accuracy and limitation
We aim to provide careful assistance, but information on this website is general and requirements can change. To the extent permitted by law, Prem Cyber World is not responsible for delays, rejection, loss or indirect damage caused by incorrect customer information, authority decisions, portal outages, ticket unavailability or circumstances outside our reasonable control.
9. Website content
The Prem Cyber World name, website design, original text and graphics may not be copied or used commercially without permission. Government names and third-party marks belong to their respective owners.
10. Changes and contact
We may update these terms when our services or requirements change. The date above shows the latest version. Questions can be sent to premcyberw@gmail.com or raised by calling +91 91554 80023.